Artha Shastra Consulting training courses are short (typically three day) customized courses designed to help BPOs to sell solutions, not capability.

Why attend

The traditional BPO approach to designing a solution is broken.

Notice how many of our responses to client queries are hopelessly generic? We say "we are flexible and can learn" when clients want specifics. We say "we use 6-sigma to improve processes" but can't identify or quantify how.

Our RFP responses sometimes have two pages on client requirements and 60 pages on quality, recruitment, security, and BCP. At a time when clients are looking for faster ROI on their outsourcing, these generic responses result in low conversions and commodity pricing.

What we do

Artha Shastra helps you differentiate your solution by re-skilling your team to think solutions.  Our approach is centered on our industry agnostic framework that squarely addresses the core  client question: what's in it for me?

Artha Shastra training programs are 3-day residential workshops for 15-18 member cross functional teams. Our methodology uses a mix of theory, real life experiences, and a tool kit to work on simulated cases. Teams are taught to build an integrated solution and present it to a panel of real buyers. Whether you are a CRM moving to BPO, or are a  BPO looking to differentiate, this workshop is for you.

Who should attend

Senior and mid-management professionals  in solution design and RFP responses (sales, sales support, solution design, recruitment, pricing, operations management, and transition).

Who are the trainers

Shammik Gupta, MBA, IIM-A, Managing Partner, Artha Shastra. Formerly with Infosys BPO, Soc Gen, Citibank.

Naresh D'Mello, MBA, Stern School of Business, COO, Artha Shastra. Formerly with Infosys BPO, Infosys, PwC, Arc Partners.

Testimonials

"The workshop has enhanced  the way our teams approach  RFPs and solutions. I now see  a different mindset and thinking to better match our solutions to the client's dynamics."

Milind Godbole, President-Asia Pacific, Aditya Birla Minacs

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