Artha Shastra Customer Stories

Adding value to a financial services customer relationship at MPhasis BPO

MPhasis BPO engaged Artha Shastra to explore ways to add more value to one of their key accounts, a global financial services major. The result was a deal win for the customer that resulted from responding to the 'unexpressed needs' of the client. Hear the story from Milind Godbole, then COO, MPhasis BPO.